Basic Hospitality TV Question and Answers for Hotel Owners & Managers
There’s a lot to know about hospitality TV, and it can be complicated. Below is a summary of the queries and responses that hotels should be aware of in order to make well-informed choices on hospitality TV.
What makes hospitality TV unique?
Even though a hotel TV may have the same appearance as a typical consumer TV, what you see when you switch it on is what distinguishes a hotel TV. In addition to local and cable channels, a hospitality TV may also provide hotel-related programming and even offer the option to reserve a table at a restaurant or add-on services via the TV.
What are the most important factors to consider when getting hospitality TV?
Engagement: What percentage of visitors are engaged with the television programming? You may compare engagement data before and after deployment if you’re moving from a basic TV provider to a more advanced hospitality TV system.
Upsell revenue: Using the money received from upsells and promotions on guestroom TVs is an excellent method to figure out how much your hospitality TV investment will return.
Guest satisfaction reviews: Metrics measuring guest happiness, like as review ratings, may help you determine if your hospitality TV system improves or worsens the visitor experience. You may be sure that guests like the amenity if you see an increase in ratings and good comments from previous visitors on the in-room entertainment. However, if ratings decline in addition to reviews mentioning bad experiences with guestroom TVs, you should check your setup again and address any problems that have been brought up in reviews.
What distinguishes regular TV from hospitality TV?
Numerous features that are absent from regular TV service are available on hospitality TV. For example, hospitality TV may provide information unique to each guest’s reservation and customize material about the property.
What is the cost of TVs in hotels?
The cost per TV is often less than what a single customer could pay at a big-box electronics shop since hotels typically buy TVs in bulk and at wholesale pricing. Hotel TVs range in price from $100 to more than $1000, depending on the features.
Can I watch hotel TV from home?
Hotel TVs are meant to be used in hotels, not in private residences. The TV service offered by a firm like Comcast will vary from the interface and entertainment choices offered in a hotel, even if you may be able to get the identical TV model at your neighborhood electronics shop.
Do hospitality TV’s use smart TVs?
These days, a lot of hotel TVs are equipped with smart TV features, such streaming app access and on-demand movie and television viewing. Additionally, a common feature of smart TVs is the ability for visitors to transmit material from their own devices onto some hospitality TVs.
