How to Get the Most Out of Your Hotel’s Guest Room Entertainment
If you treat guests with care, you can make them stay at your hotel for a return trip. And here’s where you want to make technology work for you.
Let’s see how you can do so!
Transforming the Hotel Experience In-room
The in-room amenities are different than those available in the rooms themselves. Decor and design are very important parts of any journey, but they can’t be changed on a regular basis. And in that instance hotels can put technology to work.
Hotels are better prepared to be out of touch with their customers when they visit by always updating the technologies that can deliver on that demand.
There has never been more importance to providing guests with as many in-room entertainment options. That’s a lot of looking at what you have on TV to make sure you’re offering your guests what they want.
Hoteliers don’t need to broadcast 100 channels. Instead, they must build a TV schedule around guests. It’s also important that the users can cast video to their room’s TV from their own devices, to be able to watch the things they’re interested in.
Make Their Stay Hotel Stay Unique
Personalization of the guest experience is a trend which is becoming more important in all segments of the hotel industry. There are statistics on the other side too, where tailoring experience companies see 6%–10% more revenues today than they have in the past.
It is easy to impose a small amount of personalisation thanks to technology. Customisation as basic as playing a custom welcome message on the guest’s in-room TV when they first log in.
In addition, there is a new form of personalization offered by smart room technology. Guests can fully control everything from window coverings to HVAC and lights with the technology. Hotel owners can use this information to store customer preferences so the guest’s room can be set up to their taste next time.
Make It Convenient
While in town, travelers expect more online control. With the use of technology, there are many more different options for every guest. In using crazy solutions for in-room, guests are comfortable to come.
Visitors now, with technology, can order room service, checkout, and even request additional towels all from their bedroom television. Therefore, customers don’t have to wait on hold by calling the front desk or walk down to the lobby. A second very easy way to make the experience more welcoming is smart locks in all hotels. Digital locks let you skip the person check-in if you prefer and get a mobile key sent to your smartphone when you check in on arrival day.
Make Sure That the Internet Connection Is Good
The most critical thing a hotel can provide you is high-speed internet. Most of the hotels now have free wi-fi for guests but stay must know the speed of the connection.
If you have not upgraded to smart technologies, then it is best if you develop this intelligent device solution over the current of your hotel’s wireless approach. Another aspect of connectedness that is often overlooked is mobile service coverage throughout a hotel property.
To ensure visitors experience seamless service wherever they turn on the site, including their parking garages and stairwells, hotel managers should evaluate their cellular infrastructure.
FAQs
How can I provide casting/mirroring options for guests?
Install smart TVs that support casting and screen mirroring features. This allows guests to easily display content from their mobile devices directly on the in-room TV. Roku TVs, Chromecasts, and Apple TVs have these capabilities.
Should I invest in providing gaming consoles in rooms?
Providing current generation gaming consoles and games can help attract younger or family guests, but it is a costly investment. Consider providing just 1-2 rooms with gaming amenities to test demand before expanding.
Is it worth the cost to install vinyl record players in rooms?
Record players have vintage appeal, but most guests will not use them. Focus funds on more mainstream amenities. Offer just 1-2 rooms with curated vinyl collections to appeal to music lovers.
