How Does Hospitality TV Affect Senior Living Quality of Life at Senior Living Facilities?
Hospitality TV provides so many great benefits for seniors.
For instance, it can allow them to conquer the loneliness they may experience while keeping their minds alert.
Providing them since it also can assist them in getting their fitness goals too. Hospitality TV packages include services that allow customers to connect to video chat and healthcare providers.
Aged care and healthcare businesses can drive an additional revenue stream in their garden (or wards) by providing premium quality TV to its residents. Contact Sun Comm Technologies for advice on how hospitality TV can modernize your healthcare facility -no matter where in the country it is located.
The Benefits for Healthcare Facilities
High-quality hospitality television can offer many benefits to healthcare establishments. Providing patients or residents with television, for example, has been proven to enhance satisfaction. Another advantage of utilizing up-to-date technology is, the effective functioning of your IT personnel.
Use Hospitality TV to Increase Patient Satisfaction
The overall impression that a healthcare patient or resident has of your institution is statistically impacted by the quality of television that is provided, it turns out. Here are some key data points on the importance of hospitality TV:
- 90% percent of the elderly population watches TV every day.
- Retirees watch an average of three hours and forty-nine minutes of TV daily.
- According to a poll conducted across 3,000 institutions, people can be more attuned to the “room and board” components of healthcare than they are to the quality of medical care.
Though putting in-room TV ahead of actual medical treatment doesn’t make much sense, there are actually a number of ways smart TV technology is improving healthcare.
Smart handling of the patient care will also really help improve public perception of your medical institution. Patients appreciate the ability to access medical services from home, conveniently and safely, with the touch of a button. A recent poll shows that 75% of patients are satisfied with telehealth services, which can be accessed across a reliable TV network.
Why You Should Care About Patient Satisfaction Scores
Those patient satisfaction ratings have a lot of weight in determining how many reimbursements your medical or assisted living facility may receive. If you have ever rated a hospital below average in any category on scores survey, you will have seen this. When this happens, customer support agents scramble to figure out why the score was so low.
High levels of patient satisfaction speed up the hospital reimbursement process, but low scores prove to be an obstacle in this process.
- One of the most frequently administered hospital questionnaires is the HCAHPS survey.
- Healthcare facilities belong to a larger brand.
- Medicare payments are at least partially tied to the patient satisfaction portion of the survey.
- HCAHPS survey assesses data regarding the patient’s perception of their care. Bad scores at even one site can reflect on client’s views of other locations a business owns and runs.
In this sense, the U.S. hospital sector receives value-based incentive payments of about $1.5–2 billion per year. How could the TV in a patient’s room possibly have a measurable impact on the reimbursements that a healthcare provider receives when patients are so concerned about the quality of the TV offered in their space?
IT Solutions Make Hospitality TV Easier
Since all installed televisions will essentially be the same, a high-quality hotel TV service will also simplify things for your IT staff. This is much simpler than your other option, where patients bring their own iPads or televisions.
Here are just a few of the many ways that hotel TV makes IT easier in the healthcare industry:
- The devices will also be less prone to obsolescence if the institution regularly makes updates.
- Most modern televisions are pretty simple to connect, compared to older models which have a computer and a network connection built-in.
- Another advantage of pillow speakers is that they can be used with smart TVs, which is great for residents or patients with hearing loss.
If everything in the room is new, it should be easy to find and replace anything that is damaged or missing. It’s little less of a learning curve teaching folks how to use their TVs to connect to services like videoconferencing.
Impacts on Hospital Security
There may be concern that the facility will impede patients’ ability to speak to nurses and doctors on the ground. The good news is that hospital TVs come with additional safety measures.
Among the features are:
- Pillow-side Speaker Controls: When patients try to dialogue with nurses, the TV audio cuts out.
- Grounded plugs: The equipment at the facility is life-sustaining, so that makes plugs with a lower chance of breaking = good.
- Electronic isolation: The TV won’t mess with oxygen tanks and other important medical equipment.
The Benefits of Hospitality TV for Senior Living Residents and Hospital Patients
And some healthcare facilities have invested in flat-screen TVs – the kind you would find in a 4 tar hotel to boost their ratings. In recent years, the company has also seen the emergence of “patient hotels” more upscale alternatives to traditional hospitals or health care establishments.
Luckily, many of the smart features of these top-end patient hotels are available to hospitals and assisted living homes through hospitality TV packages.
Because smart TVs have been on the market for a while, earlier versions of some models have been able to offer interactivity (including streaming, video chat and internet surfing) for an affordable price. Elementarily, there should be equipment a quite economical that meets this necessity.
Seniors are Watching Game Shows More than Any Other Group
Research shows that old folk watch more TV game shows than any other demographic. For example, Jeopardy has an average viewer of 64.2 years old. Two other popular shows include Family Feud and Wheel of Fortune. Such programs help older citizens keep their minds active.
However, one of the most important components of aging healthily is keeping the mind active. Benefits can include better memory, greater focus, improved mental health, and reduced stress.
These benefits are most likely realized when the audience actively participates in the game show they’ve tuned into. There are ways to utilize television to keep residents or patients engaged.
It feels for residents in nursing homes, it makes living with a TV more like home
Now, a new study has revealed that supplying a television to elderly individuals in nursing houses will help them to feel at ease at your senior caring center. Among their personal possessions (including furniture), the TV was the one people cared most about, the research found. They view it as a tool that keeps them engaged with the outside world and also helps curb boredom.
If the TV is located in one of your healthcare facility’s common areas, it also acts as a social opportunity. Whether it brings a sense of nostalgia or a favorite experience, hosting movie viewing activities for senior living residents can help them have something to look forward to – even on those routine movie nights.
Older Adults Find Sports Culturally Entertaining
If one could say that Sports is one of the most important elements of human civilization, it would have been an understatement. Hello For many older adults, watching games on TV is their only chance to actively root for their teams and athletes. There are other benefits to watching sports passively, too. For instance, it’s widely known that golf is good for sleeping.
The benefits of sports are not only for children and young, but also for the older ones, and many studies have proved the action of sports giving physical, emotional and psychological support to each individual whatever their age is. They attended to games in person when they were younger, but their mobility isn’t up to snuff for regularly attending these outings now.
