Ways to Enhance Hotel Guest Stay through Hospitality TV
If you want your guests to keep on coming back, it is important to provide them with a great overall guest stay enjoyment. This is where you should focus on offering the best amenities and luxuries to them. In order to meet and surpass visitor expectations, modern hotels must constantly assess and enhance their approach. By using technology, hotel operators may easily implement improvements to their establishment that will make visitors happy.
Improving the overall in-room experience
The physical features of a guest room are just one part of the in-room experience. Even though design and décor are significant aspects of every visit, these elements cannot be changed annually. In this situation, hotels may use technology. Hoteliers may better fulfill the needs of their current clientele and set themselves up for future success by upgrading their technological systems on a regular basis.
Offering a large selection of in-room entertainment alternatives to visitors is becoming more and more crucial. This involves assessing the TV material you already give to make sure you’re providing what your visitors are really interested in. Instead of providing 100 channels, hotel owners could tailor their TV schedule to each individual visitor. Casting technology, which allows visitors to project information from their own devices onto the screen in their guest room, is always a vital component of making sure visitors can watch their favorite programs.
Customize their stay at your property
Customizing the visitor experience has grown in importance across the board for the hotel business. According to studies, companies that provide individualized experiences now get a 6%–10% boost in income.
Thanks to technological improvements, adding personalized touches throughout the visitor experience has become simpler. Personalized touches may be as easy as putting a note on the TV in the guest’s room when they arrive. By integrating over-the-top technologies like Sun Comm Technologies’ hospitality TV platforms into the guest room experience, we can accomplish this personalisation.
Additionally, the technology behind smart rooms is enabling even more customization. With the use of this technology, visitors may regulate anything from window coverings to the HVAC system and lights. In order to guarantee that a visitor’s room is configured to their satisfaction on subsequent visits, hotel operators might use this data to record guest preferences.
Assure ease of use
Not only do guests want more customization throughout their visit, but they also want more authority. It is simpler to provide a range of solutions that satisfy the tastes of every visitor thanks to technology. Using extravagant solutions for the in-room experience helps guarantee guests’ comfort while visiting.
Thanks to technology, visitors can now order room service, request extra towels, and check out all from the television in their accommodation. This eliminates the need for visitors to phone the front desk and wait on hold or to go down to the lobby. Another easy method to provide visitors more convenience is to apply smart locks to the whole property. When digital locks are used, visitors may choose not to check in in person by receiving a mobile key straight to their personal device on the day of check-in.
Provide reliable access to the internet
Having dependable connection is undoubtedly one of the most crucial things a hotel can provide in the connected world of today. Although most hotels now provide free Wi-Fi to visitors, they still need to assess the connection of their networks. The fastest approach to identify disgruntled customers is to provide a subpar connection service.
It is essential that a hotel’s existing wireless solution can handle these applications and enable flexibility to meet future demands, especially as more and more hotels begin to integrate smart technologies. The extent of cellular coverage at a hotel is another often-ignored component of connection. In order to guarantee that visitors have flawless service everywhere on the property—including parking garages and stairwells—hotel owners should assess their cellular infrastructure.
